Privacy policy

Who holds your data

booqi, and separately each salon you book with. We hold your account; a salon holds the record of you as its client. That is why deleting your data affects several salons at once, and why the app tells you how many.

What we collect

- Your name, email address and phone number, given when you register or book. - Your bookings: which salon, which service, when, and what you paid. - Your reviews, saved salons, waitlist entries and referral code. - Your approximate location, only while the app is open and only if you allow it, to sort salons by distance. It is used on your device and is not stored on our servers. - Basic technical data: app version, device type, and error reports.

We do not collect health data, and you should not put any in a booking note.

Why we use it

- To make and manage your bookings. Without this the service cannot work. - To send you booking confirmations, reminders and cancellation notices. These are part of the service, not marketing. - To send you offers, only if you turn on marketing emails or SMS in App settings. You can turn them off at any time, and it does not affect your bookings. - To keep records we are legally required to keep, such as payment records for accounting.

Who sees it

The salon you book with sees your name, contact details and your bookings with them. It does not see your bookings at other salons. Our email and payment providers process data on our instructions and cannot use it for their own purposes. We do not sell your data.

How long we keep it

Your account data for as long as you have an account. Booking and payment records for as long as accounting law requires, even after you delete your account, in a form that is no longer linked to your profile.

Your rights

You can see everything we hold ("Download my data" in App settings), correct it (Personal info), delete it ("Delete my data"), withdraw consent for marketing at any time, and complain to the Polish data protection authority (UODO).

Location and notifications

Location permission is asked for once per app session. If you chose "Allow once" the app will ask again next time; that is your choice, not a bug. You can change or withdraw it at any time under Permissions in App settings.

Contact

support@salon-hub.com